Customer service and its importance to your business

It has been mentioned on different occasions on this blog that customer service is the back bone of any organization or business. Customer service is one area that any business that is willing to expand, be profitable and survive perilous times must take that aspect very seriously.

So what is customer service?

Customer service can be defined in simple terms as the assistance and advice rendered by a company to those people who buy or use its products or services.

Customer Service is the service you render to customers before, during and after a purchase of products, goods or services.

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Public speaking as a Career

Public speaking is the process of passing information and connecting with an audience or a large gathering of people via speech. Hence a professional speaker is someone who talks to a large audience or group of people.

So how can you become a professional public speaker?

Before I go ahead, one thing you have to take note is that public speakers are confident, have very good oratory skills, good command of language, organized, outgoing and know how to motivate their audiences. Don’t be worried if you do not have any of these qualities yet as you can learn and acquire all these skills and qualities.

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Getting customers via Digital Marketing

Digital marketing is the advertising of products or services via various digital means especially on the internet or electronic media.

Digital marketing also deals with increasing generation of sales by building a good customer relationship and retention process by ensuring that customer’s needs and expectations are met.

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Effective Marketing Strategies for your Business

We have heard about marketing several times but do we really know what marketing is all about? 

Well, in simple terms marketing has to do with advertising, selling and promoting of goods and services.

Now that we know what marketing is and what it entails we shall discuss about how you can effectively market your business.

For you to market your goods and services effectively, there are some marketing strategies you need to focus on.

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Ways you can balance your work life and personal life

Balancing work with your personal life can be a difficult task especially as you are expected to meet daily targets, attend meetings, work extra hours etc at your place of work. 

A lot of people end up being stressed out or worked up due to the numerous challenges they face balancing their work with their personal life especially when they are parents.  

When you find it difficult to balance your work and personal life, it tends to make you less productive and likely to be stressed out. 

If you find yourself in this predicament then I advise that you read this article to help you create a balance between your work life and personal life.

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How to Evaluate your Career

Have you been working for years and still stuck in one position without promotion? Are you currently working and wondering if you are satisfied with the job role or not? Or are you satisfied with what you do currently?

Well, if you find yourself in this situation then it is time to evaluate your career. In this article, I shall discuss how you can evaluate your career to know if you have taken the right career direction or if it is time for a change.

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Ways you can invest your Salary and Income

Have you started your own business and wondering how to invest your income? Is this your first job and you are wondering how to invest your money or have been working since and you need to invest prior to your retirement? 

Well, you need to know that the major aim of investing your cash is to generate an extra stream of income which in turn can make you a millionaire by having a good investment plan.

Investing is a process were your money works for you while you rest without a single sweat, however, one thing you have to bear in mind is that investment requires a lot of patience, basic knowledge and appropriate guidance to ensure that your investment grows and yield positively.

In this article, I shall discuss various ways you can invest and diversify your salary to earn constant income.

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Things needed to make a successful business

The major aim of most entrepreneurs is to be successful and make profit. However, the big question is “what makes a business to be successful?”

There are several businesses that are set up daily, some did well while others didn’t even survive the startup stage. It is obvious that many entrepreneurs who start their own business are not prepared and ready for the hurdles and challenges ahead which leads to the eventual collapse of the business.

In this article, I shall discuss what you can do and the basic things needed to make your business successful.

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5 Businesses you can start with just N250,000

With the current economic outlook in Nigeria and increase in cost of goods and services, making ends meet and taking care of daily demands/ expenses in the country on only one source of income is getting burdensome.

Even if you are currently working, it is advisable to get another extra means of income to enable you meet up with the ever growing demands and sharp increase in cost of goods and services in the country. So it is advisable to be both an employee and an entrepreneur to earn extra cash.

There are different businesses one can do and this article will give you an insight into various businesses you can start with a little as N250,000 initial capital. However, remember to carry out the necessary research about the business you which to start, basic requirements and most importantly, get a mentor that will assist in various areas you have any challenges.  

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How to become an Effective HR Trainer

One thing that am so grateful about is that I have a vast knowledge and experience in numerous fields like Training, Marketing and administration, blogging even teaching which were acquired from various companies that I have worked for and from personal arrangements.

I was privilege to get basic knowledge and skills required to be a Trainer when I was sent on Job rotation to work with the human resource department Learning and delivery division where I learned that training involves effective communication between the trainer and the trainee, having a proper training design/ pattern and having the right habit.

So, what is the real secret in becoming an effective trainer and what can you do to make yourself a top rated trainer? This article will explain more as you read further.

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6 ways to secure your current job

Most people all over the world tend to lose their jobs easily or get sacked due to lack of job security. Many companies today are either downsizing or outsourcing job roles in order to cut down financial cost.  

This article will help and guide you on how to stay relevant in your current work place and secure your employment.

Be ready to take up extra job task:

It is advisable that you display a can-do attitude every time at work, never complain when given an extra task or assignment, never be in a hurry to leave the office and be willing to help your colleagues or boss to complete their work.

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Why you should always update your CV even when employed

Just because you are employed doesn’t mean that your CV shouldn’t be updated. In actual fact, it is advisable to always update your CV and in this article we share with you the reason(s) why you should always update your CV even when employed.

It gives you an edge if a better position at your current place of work is advertised

It is advisable to update your CV despite being employed as you can never be too sure when a higher and better internal job position will be announced by the HR department. Updating your CV keeps you prepared for whenever a vacant internal position is announced at your place of work and gives you the edge when a performance review is being carried out.

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5 ways to detect a job scam

Have you ever received a job invitation either via sms or mail and wondered if it was real or fake? Do you find it difficult to differentiate between a real job offer and a scam job especially when you receive invitations for job positions you never applied for? Well, in this article, we shall give you 5 ways to detect a job scam and how you can avoid them.

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How to deal with an angry boss

Are you currently employed and having issues with your boss or employer’s angry mood? Does your boss yell at you and sometimes call you names in the mist of your colleagues? Does it look like whatever you do is never appreciated? Bosses can be moody, one minute they are cheerful, the other minute they are erupting like a volcano and you can’t precisely tell the cause of his/her anger. Well, this article will address this how to cope with an angry boss in your place of work, so sit down and read through.

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